1 Introduction
This Privacy Policy describes how 92star — the operator of the online gaming platform available at 92star.click — collects, stores, uses, and protects the personal information of its users. It applies to all registered accounts on 92star, all platform visitors, and anyone who contacts 92star support.
92star is operated for the Pakistani market. All account balances are held in Pakistani Rupees (PKR), and the platform is designed around the payment methods and user expectations of Pakistani players. This Privacy Policy reflects that context — it's written for Pakistani users, in straightforward English, without unnecessary complexity.
By registering an account on 92star, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described here. If you do not agree with how 92star handles personal data, you should not register an account.
This Privacy Policy should be read alongside the 92star Terms and Conditions and Responsible Gaming Policy. Together, these three documents form the complete agreement between you and 92star.
Plain Summary
92star collects personal information to operate your account, process PKR payments, and keep the platform secure. We don't sell your data to anyone. You have the right to see what we hold, correct it, or ask us to delete it. This policy explains all of that in full.
2 What Personal Information 92star Collects
92star collects personal information in two broad categories: information you provide directly, and information collected automatically through your use of the platform.
2.1 Information You Provide Directly
- Registration data: Your mobile number, chosen username, and password when you create a 92star account.
- Identity verification data: Your full name and CNIC number when identity verification is requested (typically before processing larger withdrawals).
- Payment information: Easypaisa or JazzCash mobile wallet numbers, bank account details for IBFT, or card details for Visa/Mastercard deposits. Full card numbers are never stored by 92star — payment processing is handled by certified third-party payment processors.
- Support communications: Any messages, complaint details, or information you share when contacting 92star support via live chat or email.
- Responsible gaming inputs: Deposit limits, loss limits, and self-exclusion preferences you set in your account settings.
2.2 Information Collected Automatically
- Device and browser data: IP address, device type, operating system, browser type and version.
- Usage data: Pages viewed, games played, bets placed (including amounts, markets, and outcomes), session duration, and navigation patterns within the platform.
- Transaction data: Full record of all deposits, withdrawals, bonus credits, and bet settlements on your 92star account.
- Cookie and tracking data: See Section 7 for full details on how 92star uses cookies.
3 How 92star Collects Your Information
Personal information reaches 92star through a small number of clearly defined routes. There are no hidden data collection practices.
- Direct input: When you register, update your account profile, verify your identity, make a deposit, or contact support, you provide information directly to 92star.
- Platform activity: Your gaming activity — bets placed, games launched, withdrawal requests, and so on — is logged automatically as part of operating your account.
- Device and network signals: When you visit 92star.click, standard technical data including your IP address and browser type is received automatically by the server. This is normal for all websites and is required to deliver the page to your device.
- Cookies and similar technologies: 92star uses cookies to maintain your login session, remember your preferences, and analyse how the platform is used. See Section 7 for full details.
- Payment processors: When you deposit or withdraw, transaction reference data is shared between 92star and the payment processor (Easypaisa, JazzCash, NayaPay, SadaPay, bank systems, or card networks). 92star receives confirmation and reference data — not your full payment credentials.
4 How 92star Uses Your Personal Information
92star uses personal information only for the purposes described in this Privacy Policy. The primary purposes are operating your account, processing transactions, maintaining platform security, and meeting legal obligations.
4.1 Account Operation
Your registration information is used to create and maintain your 92star account, authenticate your login, and allow you to access all platform features. Without this data, the account simply cannot function.
4.2 Transaction Processing
Payment details are used to process PKR deposits and withdrawals through the payment method you've linked to your account. Transaction records are maintained for accounting and dispute resolution purposes.
4.3 Security and Fraud Prevention
92star uses device data, IP addresses, and account activity patterns to detect suspicious behaviour — including multiple account creation, bonus abuse, chargebacks, and underage access attempts. This monitoring is necessary to protect all players and the integrity of the platform.
4.4 Responsible Gaming
Gaming history and session data are used to power responsible gaming tools — deposit limits, loss alerts, and usage patterns that may indicate problematic behaviour. 92star may proactively reach out to players whose account data suggests signs of problem gambling.
4.5 Customer Support
Support communications, together with your account and transaction history, are used to investigate and resolve complaints, disputes, and technical issues.
4.6 Marketing Communications
If you have opted in to receive marketing from 92star, your contact details will be used to send promotional offers, bonus notifications, and PSL-related updates. You can opt out of marketing at any time via your account settings or by contacting support. Opting out of marketing does not affect your ability to use 92star.
What We Don't Do
- We do not sell your personal data to any third party, ever.
- We do not use your data for any purpose not described in this Privacy Policy.
- We do not share your data with advertisers for targeting outside the 92star platform.
5 Payment Data and Financial Information
92star takes particular care with financial data, given the sensitive nature of payment information. Here is exactly how payment data is handled on the 92star platform.
When you make a deposit via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or card, you interact with a payment interface handled by a certified payment processor. 92star never receives or stores your full mobile wallet PIN, full card number (PAN), or bank login credentials. What 92star receives is a transaction reference, the amount, the currency (PKR), and a confirmation of success or failure.
For Visa and Mastercard payments, card processing is handled by a PCI DSS-certified payment gateway. 92star's own servers do not process or store raw card data. The payment gateway tokenises card details, and only the token is associated with your 92star account for future transactions.
Withdrawal records — including amounts, dates, and the payment method used — are retained as part of your account's financial history for as long as your account is active and for a minimum of five years after account closure, in accordance with standard financial record-keeping obligations.
6 Sharing Your Personal Information
92star does not sell, rent, or trade personal information to or with third parties. Personal data is shared only in the limited circumstances described below.
6.1 Payment Processors
Transaction data is shared with the payment processor relevant to each specific transaction — Easypaisa, JazzCash, NayaPay, SadaPay, bank networks, or card networks. This sharing is necessary to complete the transaction and is subject to the privacy practices of those payment providers.
6.2 Identity Verification Services
When identity verification is required — for example, when a player requests a large withdrawal — 92star may share name and CNIC details with a licensed identity verification service to confirm your identity. This sharing is done under a data processing agreement that restricts the verification provider from using your data for any other purpose.
6.3 Legal and Regulatory Requirements
92star may be required to disclose personal information to law enforcement agencies, regulatory bodies, or courts when legally compelled to do so by applicable law or in response to a valid legal order. 92star will notify you of such disclosure where permitted by law.
6.4 Platform Technology Providers
92star uses third-party technology providers for services such as hosting, analytics, and customer support software. These providers may process personal data on 92star's behalf but are contractually prohibited from using that data for their own purposes. All such providers are selected based on their data protection practices.
The Short Version
92star shares your data with payment processors to complete your transactions, with identity verification services when required for withdrawals, and with technology providers who help run the platform. Your data is never sold or shared for advertising purposes.
7 Cookies and Tracking Technologies
92star uses cookies — small text files stored on your device — and similar tracking technologies to operate and improve the platform. Here's what each type does.
7.1 Essential Cookies
These are required for the platform to function. They maintain your login session so you don't have to re-enter your password on every page, remember your account preferences, and ensure that security features work correctly. You cannot opt out of essential cookies without disabling the platform entirely.
7.2 Analytics Cookies
92star uses analytics tools to understand how players use the platform — which pages are most visited, how long sessions last, which games are most popular, and where users exit the platform. This data is aggregated and does not identify you personally. It helps 92star improve the platform over time.
7.3 Preference Cookies
These remember settings you've chosen — for example, your preferred language, notification preferences, or display settings. They make the experience more convenient on repeat visits.
7.4 Managing Cookies
You can manage cookie preferences through your browser settings. Most browsers allow you to see which cookies are stored, block new cookies, and delete existing ones. Note that disabling certain cookies may affect platform functionality, including your ability to stay logged in.
8 How 92star Protects Your Data
Data security is taken seriously at 92star. The following technical and organisational measures are in place to protect personal information against unauthorised access, loss, or misuse.
- SSL/TLS encryption: All data transferred between your device and 92star's servers is encrypted using industry-standard TLS protocols. The padlock icon in your browser confirms this when visiting 92star.click.
- Password hashing: Passwords are never stored in readable form on 92star's systems. They are hashed using secure cryptographic algorithms, meaning that even in the event of a data breach, your actual password is not exposed.
- Access controls: Access to personal data within 92star is restricted to staff who need it to perform their job functions. All access is logged and subject to audit.
- Payment security: Card payments are processed by PCI DSS-certified processors. 92star's own servers do not handle raw card data.
- Incident response: 92star has data breach response procedures in place. In the unlikely event of a breach affecting player data, affected users will be notified promptly with information about what was affected and what steps to take.
No online platform can guarantee absolute security. 92star does not represent that personal data will be completely immune from breach in all circumstances. Players are encouraged to use strong, unique passwords for their 92star accounts and to contact support immediately if they suspect unauthorised access.
9 How Long 92star Retains Your Data
92star retains personal data for as long as your account is active and for defined periods after account closure, depending on the type of data.
When the applicable retention period expires, personal data is securely deleted or anonymised. Anonymised data — from which you cannot be identified — may be retained for longer periods for statistical analysis.
10 Your Rights Over Your Personal Data
As a 92star user, you have a number of rights over the personal data 92star holds about you. Here's what they are and how to exercise them.
To exercise any of these rights, contact 92star by email at support@92star.click or through the live chat feature on the platform. 92star will verify your identity before acting on a data request and will respond within 30 days. For complex requests, the response period may be extended by up to a further 30 days with notice.
11 Children and Minors
92star is strictly an 18+ platform. 92star does not knowingly collect personal information from anyone under the age of 18. If a person under 18 registers an account, that account will be suspended upon detection, any funds returned, and the registration data deleted in accordance with 92star's data retention policy for underage accounts.
If you are a parent or guardian and believe your child has registered an account on 92star, please contact support immediately at support@92star.click. 92star will investigate and take action as quickly as possible.
18+ Strictly Enforced
Age verification is a core part of the 92star registration and withdrawal process. Any account found to belong to a person under 18 is closed immediately, regardless of account balance.
12 Contacting 92star About Privacy
If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how 92star has handled your personal information, please get in touch.
For formal privacy complaints that are not resolved through the support team, you may escalate to 92star's privacy escalation process by including "Privacy Complaint" in the subject line of your email. 92star will acknowledge within 48 hours and provide a substantive response within 14 working days.
This Privacy Policy was last updated on 1 January 2025. 92star reserves the right to update this Privacy Policy at any time. Material changes will be notified to registered users via email or in-platform notification before they take effect. The current version will always be available at 92star.click/privacy-policy.